What is Reputation Management?

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Reputation management is the process of monitoring how your name & brand is perceived by patients, and taking strategic action to control & improve your reputation. It has primarily to do with monitoring and protecting your online reputation on Google, social media, and other review site...

Managing your kulcare reviews

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kulcare collects feedback from your patients via an SMS, once they are checked out of your queue on kulcare CMS. These reviews are available for you to see & respond to directly on your kulcare account. To manage your kulcare reviews, follow the steps below: Step 1: Click on “Manag...

Managing your Google reviews

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Google allows customers to publicly post a review about their experience at your practice. One of the best ways to encourage future patients to leave a positive reviews is to respond to the current ones. Not only does leaving a response show your concern to the original reviewer, it also makes t...

Adding & Managing Questions & Answers

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With kulcare, you can manage Questions and Answers directly on your Google My Business. Step 1: Click on 'Manage reputation' from the left menu Step 2: Select“On Google” Step 3: Go to the “Manage Q&A” section Step 4: Answer any questions that visitors have asked about you...